Privacy Policy
This privacy policy outlines how Alpha Angkasa Interactive Sdn Bhd collects, uses, and protects information you provide when you use our online platform and services. We are committed to ensuring that your privacy is protected in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We may collect various types of information from you when you interact with our site or use our services. This can include:
Information you provide directly: This might include information you submit when contacting us, signing up for newsletters, or using specific features of our service. This could include names, email addresses, and other contact details.
Technical and usage information: When you visit our site, we automatically collect certain information. This includes your IP address, browser type, operating system, device information, pages viewed, links clicked, and other usage statistics. This information helps us understand how users interact with our service and improve its functionality.
Cookie and tracking data: We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. We use cookies for functionality, analytics, and to remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Your Information
We use the information we collect for various purposes, including:
To provide and maintain our service: Operating our website, providing content, and ensuring its stability and security.
To improve and personalize our service: Understanding user behavior to enhance features, content, and user experience.
To communicate with you: Responding to your inquiries, providing support, and sending you updates or information if you have opted in to receive them.
For analytics and research: Analyzing usage trends to measure the effectiveness of our content and services.
For legal compliance and protection: Meeting legal obligations, resolving disputes, and enforcing our agreements.
To protect our rights and property: Preventing fraud, ensuring security, and defending against legal claims.
Legal Basis for Processing
We process your personal data based on several legal grounds:
Your consent: Where you have given us clear consent to process your personal data for a specific purpose.
Performance of a contract: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Legal obligation: Where processing is necessary for compliance with a legal obligation that applies to us.
Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, provided that your fundamental rights and freedoms do not override those interests.
Sharing Your Information
We may share your information with third parties in the following circumstances:
With service providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
For legal reasons: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your personal data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
Business transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.
Data Security
We value your trust in providing us your personal data, thus we are striving to use commercially acceptable means of protecting it. However, no method of transmission over the Internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
Your Data Protection Rights
Depending on your location and applicable laws, you may have the following data protection rights:
The right to access, update, or delete the information we have on you.
The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object: You have the right to object to our processing of your personal data.
The right of restriction: You have the right to request that we restrict the processing of your personal data.
The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
The right to withdraw consent: You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
Children's Privacy
Our service is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy, please contact us at:
Alpha Angkasa Interactive Sdn Bhd
Unit 15-03, Level 15,
The Exchange 106,
Persiaran TRX,
Kuala Lumpur, Federal Territory of Kuala Lumpur,
55188
Malaysia
